No Refunds Policy
We do not offer refunds on any purchases. However, if you receive a defective product, we will gladly replace it with a new one.
Eligibility for Returns
If you receive a defective or damaged product, you must contact us within 14 days of receiving your order to be eligible for a return.
Return Process
To initiate a return, please contact our customer support team. We will provide detailed instructions on how to return the defective product. Returns without prior approval will not be accepted.
Shipping Costs
Customers are responsible for the shipping costs associated with returning the defective product. We will cover the cost of shipping the replacement product to you.
Lost or Damaged Shipments
We are not responsible for lost shipments. If your order is lost in transit, please contact the shipping company directly for resolution. However, if your product arrives damaged, please reach out to us with proof, and we will arrange a replacement.
Exchanges
We only offer replacements for defective products. Once we receive the defective item, we will send a new product to you.
Final Sale & Non-Returnable Items
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Gift cards are non-returnable and non-refundable.
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Discounted items purchased with a promotional code or during a sale are final sale and cannot be returned.
For any questions regarding our return policy, feel free to contact us.